Shipping Policy

Last Updated: 15, August, 2025

We’re just as excited as you are for your little one’s new outfits! Here’s how our shipping process works.

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1. Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next working day.

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2. Shipping Options & Timelines

• Standard Shipping (Pan-India): 4–7 business days after dispatch
• Delivery times may vary depending on your location and courier service availability.

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3. Shipping Charges

• Free Standard Shipping on orders above ₹2000.
• Shipping rates are calculated at checkout.

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4. Order Tracking

• Once your order ships, you’ll receive a tracking link via email/WhatsApp.
• Please allow 24 hours for tracking details to update.

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5. Delays

• We work hard to deliver your order on time, but delays may occur due to weather, courier backlogs, or unforeseen events.
• We are not liable for such delays, but we’ll assist in tracking and resolving them with the courier.

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6. Address Accuracy

• Please double-check your shipping address before confirming your order.
• We are not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

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9. Damaged or Missing Items

• If your package arrives damaged or an item is missing, contact us within 48 hours of delivery with photos and your order details. We’ll work quickly to resolve it.

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Need help?
📧 support@shopikimono.com | 📱 +919313724166